Subscription Policy

Subscriptions

When you purchase a subscription, you’ll receive repeat deliveries based on the delivery frequency shown when you subscribe.

Your payment details will be stored securely and you’ll be charged for each recurring delivery unless your subscription is changed or cancelled.

You can manage available subscription options through your subscription portal. If you would like to cancel your subscription, please contact us at hello@bhvco.com.au and we’ll help you with your request.

Please see our Refund Policy for further information about returns and refunds.

Pre-orders

When you purchase an item marked as a pre-order, you are purchasing a product before it is ready for dispatch. The expected dispatch date will be displayed on the product page or communicated at the time of purchase.

For Creatine Daily+™ pre-orders, dispatch is expected to begin from 22 September 2026.

If you need to request a cancellation before your pre-order has been dispatched, please contact us at hello@bhvco.com.au as soon as possible. Once an order has been dispatched, our usual returns and refund terms apply.

Please see our Refund Policy for further information.